Customer Service – General Questions
Click a button below to submit your questions to the correct customer service representative.
General Information
Call Now — You can call our customer service representatives during normal business hours (East Coast) at 800-368-3352.
If you are having problems putting an online order through, you can print your shopping cart and fax it to us with you name and phone number. We wil call you to complete the order. Our fax number is 215-230-3606. We are sorry for the inconvenience.
Orders, Customer Service & Pickups
Soap Expressions/Country Lane Candle Supplies
3765 Old Easton Road
Doylestown, Pennsylvania 18901
800-368-3352 | 215-230-3601
Fax: 215-230-3606
Returns
If you purchase a product and wish to return the item, please contact us to arrange the return BEFORE returning the products:
Soap Expressions/Country Lane Candle Supplies
3765 Old Easton Road
Doylestown, Pennsylvania 18901
800-368-3352 | 215-230-3601
Fax: 215-230-3606
Ask A Question
If we can answer any questions or clear up any confusion you might have about the purchase or use of our products, please send them to us. We’ll respond promptly and with as much detail as possible.